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Saturday, February 18, 2006
Life At UPS...
is gd! nice ppl.. esp the full timers there! they are a bunch of funny and kind ppl! hmmm i tink its the kind of pressure and stress they have for taking calls.. screaming customers and unreasonable idiots on phone... lol.. guess bein crappy and tokin nonsense is a reali gd way of relieving stress there. i recd training from day 1. its a call centre environment. well. pick up calls and ans to custs' enquiries and complains. gd thing is, i havn't recd any calls from nasty custs yet. oh well... the products and knowledge are lik.. WOW... LOTS OF STUDYING TO DO MAN!! and i hav nv tried such a job, therefore its a pretty fresh experience for me. and i kinda lik it now.. lol.. i love kak roy there! shes a cheery and funny woman there! the attachments with her are always full of laughter and craps! she is soooooo knowledgeable! well coz shes been with UPS for 8 yrs now. hmmm in fact most of them hav been with ups for many yrs already. so its lik... i feel very tiny and lost sometimes.. and not very confident when i ans custs... i reali need to buck up on product knowledge in order to speak with confidence to convince customers and blah. oh well, they also call our supervisor "this old man".. hmmm seems that some of them are nt very happy with him, coz he reali makes the dept go crazy sumtimes... lik yesterday, there were only 6 CSOs on duty on a friday!! and he summoned some of them for a long meeting!! leavin the rest in deep shit with endless incoming calls.. well... anyway.. i wun b there for long.. so... wooohooo new job new environment new ppl new experience!! YUMMY!!
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